Privacy Policy
This policy explains what Gulf Coast Getaways collects when you visit our site, book a stay, or use WiFi at one of our properties — and what we do with it.
Effective date: November 4, 2026
Gulf Coast Vacation Getaways, Inc., doing business as Gulf Coast Getaways (“Gulf Coast Getaways,” “we,” “us”), operates gulfcoastgetaways.com and manages vacation rental properties along Florida’s Gulf Coast.
This policy covers our website, our booking process, guest communications, and the guest WiFi service at properties we manage. It does not cover third-party sites we link to, or listings we maintain on Airbnb, Vrbo, and Booking.com — those platforms have their own privacy policies and collect their own data about you.
Contact: coastie@gulfcoastgetaways.com · 850.703.3076 · 4440 Little Grassy Dr., Chipley, FL 32428
What we collect
We collect information you give us directly, information collected automatically as you browse, and information passed to us by booking platforms.
| Source | What we collect |
|---|---|
| Booking a stay | Name, email, phone, mailing address, dates, number of guests, pets, special requests, and payment details handled by our processor |
| Booking through an OTA | Whatever Airbnb, Vrbo, or Booking.com shares with us — often a masked email address rather than your real one |
| Website browsing | IP address, browser and device type, pages viewed, properties viewed, searches run, referring site, and time on site |
| Guest WiFi portal | Name, email, optional birthday, device identifier, and the property where you connected |
| Forms | Whatever you type — contact forms, newsletter signup, owner inquiries, and our rental income estimator |
| Reviews | Your name, review text, and rating |
| Phone and email | Anything you tell us when you call or write |
Payment details. We do not store full card numbers on our servers. Payments are processed by our reservation system’s payment processor (GuestyPay as we complete our move to Guesty; Hostaway’s processor for bookings made before then), and card data goes directly to them.
Guest WiFi. Connecting to WiFi at our properties is optional, and so is the marketing opt-in on that screen. You can use the WiFi without agreeing to receive email. We do not collect phone numbers through the WiFi portal, and we do not monitor the content of your browsing on it.
Children. Our services are intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us information, write to coastie@gulfcoastgetaways.com and we will delete it.
How we use it
We use what we collect to run your stay, improve the site, and let you know about places and deals we think you’ll like.
- Managing your booking. Confirming reservations, sending arrival details and door codes, handling payment, answering questions during your stay, and following up afterward.
- Running our properties. Scheduling cleaning and maintenance, handling damage claims, and keeping records required by Florida lodging and tax rules.
- Improving the site. Understanding which properties and pages people look at so we can make better ones.
- Marketing, where you’ve allowed it. Sending email about availability, local events, and offers; showing ads on Facebook, Instagram, and Google to people who have visited our site or stayed with us.
- Legal and safety. Complying with tax reporting, responding to lawful requests, enforcing our Terms, and protecting guests, owners, and property.
We do not sell your personal information for money. We do share limited information with advertising platforms so we can reach past visitors and guests, which some privacy laws treat as “selling” or “sharing.” You can opt out — see Your choices and rights below.
Who we share it with
We share information with the companies that help us run the business, and with property owners and authorities where required. We do not sell guest lists.
| Who | Why | What they get |
|---|---|---|
| Reservation system (Guesty as we complete our move; Hostaway for bookings made before then) | Managing bookings, calendars, and guest messaging | Booking and contact details |
| Payment processor (GuestyPay as we complete our move to Guesty; Hostaway’s processor for bookings made before then) | Taking payment | Payment details, name, billing address |
| Email platform (Brevo) | Sending booking confirmations and marketing email | Name, email, stay history |
| Google (Analytics, Tag Manager, Ads) | Measuring site traffic and running ads | Browsing behavior, device and location data |
| Meta (Facebook, Instagram) | Running and measuring ads | Browsing behavior; hashed email and phone for ad matching |
| Booking platforms | Listing and reservation sync | Whatever each platform requires |
| Property owners | Reporting on their own property | Booking and revenue information, not full guest contact details |
| Vendors | Cleaning, maintenance, and guest services | Only what the job requires |
| Authorities | Tax reporting and lawful requests | What the law requires |
Hashed matching. When we send data to Meta for ad measurement, email addresses and phone numbers are converted into an irreversible code before they leave our server. Meta uses that code to match you to an account if one exists; it cannot read the original address.
We may also share information in connection with a sale, merger, or transfer of the business, and will notify you if that materially changes how your information is handled.
Cookies and tracking
We use cookies and similar technologies to keep the site working, understand how it’s used, and show relevant ads.
- Essential. Needed for the site and booking process to function. These always run.
- Analytics. Google Analytics, to see which properties and pages get attention.
- Advertising. Google and Meta, to show ads to people who have visited us and to measure whether those ads worked.
Your choices control the last two. If you’re in the United States, analytics and advertising cookies run by default, and you can turn advertising off at any time using the “Do Not Sell or Share My Personal Information” link in the site footer. If you’re in the European Economic Area, the United Kingdom, or Switzerland, nothing beyond essential cookies runs until you accept.
Do Not Track and Global Privacy Control. Browsers send a “Do Not Track” signal that has no agreed meaning across the industry, so we do not respond to it. We do honor the Global Privacy Control (GPC) signal as an opt-out of sale and sharing.
Server-side measurement. Some conversion data — such as a completed booking — may be sent from our server directly to Google and Meta rather than from your browser. This follows the same choices described above: opting out stops it.
reCAPTCHA. Our forms are protected by Google reCAPTCHA, which collects hardware and software information such as device and application data to tell people from bots. Its use is subject to Google’s Privacy Policy and Terms of Service.
Your choices and rights
Everyone can unsubscribe from marketing email using the link at the bottom of any message, or by writing to coastie@gulfcoastgetaways.com. Booking confirmations and messages about a stay you’ve reserved will still be sent, because they’re part of the service.
You can also opt out of advertising cookies at any time using the “Do Not Sell or Share My Personal Information” link in the site footer.
If you live in Florida, the Florida Digital Bill of Rights gives you the right to confirm whether we process your personal data and get a copy of it, correct inaccuracies, delete it, obtain it in a portable format, and opt out of targeted advertising, sale of personal data, and certain profiling.
If you live in California, the CCPA and CPRA give you the right to know what we collect and why, request deletion, correct inaccurate information, opt out of sale and sharing, and not be discriminated against for exercising these rights.
Other states have similar laws. We apply these rights to anyone who asks, regardless of where you live.
To make a request, email coastie@gulfcoastgetaways.com with what you want and the email address or phone number you used to book. We respond within 45 days and may ask for information to confirm it’s really you.
If we deny a request, you can appeal by replying to our response. Florida residents may also contact the Florida Attorney General’s office, and California residents the California Privacy Protection Agency.
Not for EEA, UK, or Swiss residents. Our properties are in Florida and we do not target or knowingly take bookings from people in the European Economic Area, the United Kingdom, or Switzerland.
Keeping and protecting your information
How long we keep it. Booking records are kept for seven years to meet tax and accounting requirements. Marketing contacts are kept until you unsubscribe or ask us to delete them. WiFi portal records are kept for two years. Website analytics data follows the retention setting in Google Analytics.
Security. We use encrypted connections, restrict access to guest data to people who need it, and keep credentials in a password manager rather than in files or code. No system is perfectly secure, and we cannot guarantee that information sent over the internet is safe from interception.
Changes to this policy. We’ll post any updates here with a new effective date. If a change materially affects how we handle your information, we’ll say so more prominently — by email or a notice on the site.
Questions. Write to coastie@gulfcoastgetaways.com or 4440 Little Grassy Dr., Chipley, FL 32428. We’re a family-owned company and a real person reads it.